Returns/Exchange/Refund Policy – Iconic Passion – Fitsum Birhan

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We might give discover to you at both the e-mail or postal address you present to us when making a purchase. Although all items are hand made to order we are going to settle for returns for refunds inside 7 days receipt/supply to you for manufacturer defects only. Packages which might be damaged in transport are coated by insurance by way of the service so please contact USPS, FedEx, UPS for broken packages. For ‘Buyer doesn’t need merchandise’ returns, enable 2 enterprise days for the vendor to reply earlier than transport the e-book again. If you′ve received no response from the vendor by the 3rd day, ship the e-book to the vendor′s address, as supplied in the e mail.

How can I get a refund? –

Once your return is received and inspected, you’ll be notified that we now have received your returned merchandise. If you might be transport an item over $75, you need to consider using a trackable delivery service or purchasing transport insurance. There isn’t any refunds on the set-up charge or month-to-month charge, as soon as somebody has been arrange in the system that service is accomplished and can’t be returned. Once a promoting agent or subscriber has been given monthly entry to their “members only” website it cannot be returned.

The eKomi service seal guarantees prospects a fantastic orientation, transparency and safety when buying on-line. We advocate returning the shoes of their unique packaging. Please put the sneakers into the shoe bag and then into the box. This will guarantee optimal protection of the item(s) you want to return.

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If the item was marked as a present when bought and shipped directly to you, you’ll obtain a gift credit for the worth of your return. Once the returned item is acquired, a present certificates will be mailed to you. You will obtain an e mail replace upon the completion for your return to us in any case and we’ll maintain you up to date as greatest as we probably can too.


We advise all our prospects to verify earrings acquired before eradicating any labels and earlier than disposing of any packaging. All returned goods must arrive with authentic packaging and labels hooked up. Any items returned with out their unique bins won’t be accepted.

From the house of the best liked cleaning product within the UK, comes a brand new model, new ideas and new products because of improvement and new improvements in our business. What hasn’t modified is our love for our clients and that is the perfect likelihood to resume our dedication to them with each new generation of our authentic products. Depending in your location the time it could take on your exchanged product to achieve you could differ. Once you’ve notified us that you want to cancel the contract, any sum debited to us might be refunded to you as soon as attainable and in any occasion inside 30 days of your cancellation.

The refund interval might differ relying in your monetary institution. Put return merchandise(s) throughout the unique packaging (if possible), including the Return Merchandise Authorization Form, merchandise(s) to be returned, and seal the package deal securely. In a case of a lacking bundle on orders, we are going passion com review to provide to ship out a new bundle, this solely applies to packages that had been never delivered to you. If your package deal was delivered however you did not receive it, please contact your native post office to resolve the difficulty.

Your Path to Passion

It is your accountability to contact the post office and file a claim for the lacking bundle. Chaka Passion will credit score the shopper’s account for the original purchase price minus the $6.00 restocking charge. This provide doesn’t embody personalised items or any special orders and doesn’t have an effect on your statutory rights. However, buyer shall be accountable to pay for all transport costs for an trade except the product is flawed. If your return is permitted, then your refund shall be processed, and any refund amount might be applied to your authentic method of cost inside three-5 business days.

My Returns

If the product you obtain is broken or faulty, on supply, we are going to ship a free alternative. Once we obtain your return, we are able to give you an change or refund to your original method of cost. Our merchandise are made to fulfill our prospects, and we back that up with our return insurance insurance policies.